Privacy Policy

• ■ Recipient of personal information: Medicell Plus Clinic
• ■ Personal information collected: Name, phone number

■ Purposes of collection and use

• Online and phone consultations
• Providing medical services for diagnosis and treatment
• Records supporting care, such as billing, payment and refunds of medical fees
• Identity verification for appointments, appointment inquiries and member services
• Securing smooth communication for notices and complaint handling, and information on new services and events
• Sending certificates and check-up related items
• Data for personalized content and the development of new services
• The minimum analytical data needed for education, research and medical services
• Basic data for outsourced online testing and clinical trial review
• Providing promotional materials such as health information and clinic newsletters

■ Retention and use period

As a rule, personal information is retained until the purposes of collection and use are achieved and is destroyed without delay thereafter. The information you enter is strictly protected under our privacy policy and is never used for any purpose other than those stated above.

Consent for Online Consultation

Health information (sensitive information) is collected with a separate consent from general personal information.

[Required] Consent to the collection and use of personal information

• Items: Name, phone number
• Purpose: Receiving and responding to consultation requests
• Retention: 1 year after the consultation ends
• You may refuse to consent; if you refuse, you cannot use the online consultation.

[Required] Consent to the collection and use of sensitive (health) information

• Items: Health-related information you enter in your inquiry, such as symptoms and medical history
• Purpose: Reviewing and answering your inquiry
• Retention: 1 year after the consultation ends
• You may refuse to consent; if you refuse, consultation will be limited.

[Optional] Consent to receive promotional text messages

• Item: Mobile phone number
• Purpose: Information on events and health
• Retention: Until you withdraw consent
• Not consenting does not affect your consultation in any way.
• (Optional) Consent to receive messages between 9 p.m. and 8 a.m.

Chief Privacy Officer

For privacy inquiries, requests to access, correct or delete your information, or complaints, please contact the officer above or the department in charge.